"Unlock your technical support issues with the assistance of CSHV! "

“TECHIES”
Computer “Techies” is the Technical Support department of Computer Support of the Hudson Valley. Technical computer issues can vary from simple computer malfunctions to system crashes. They can cause system failure to different extents. Whatever the situation, most likely your system is not operating efficiently enough to get optimal performance. 

Need Help?

• Optimizing Performance
• Increasing speed
• Virus cleaning
• Spyware, Spam and Pop-up removal
• System maintenance
• Set up
• Software issues
• Hardware issues

If these situations are not frustrating enough, most people depend on their computer brand’s customer service to fix their problems. Why does this create more stress and add to further aggravation? There are SO many reasons we can discuss: Your computer brand's technical support department is usually faced with many problems and too few solvers. These customer service agents are overloaded 24 hours a day with thousands of computer issues from all over the world and there are never, and will never, be enough of them to effectively handle so many calls. When you call, you must sit and wait on the phone, sometimes for hours, before you even get to speak to anyone. When you finally reach a representative, many times he/she is hard to communicate with and/or impossible to understand. The reason for this is that, for the most part, large companies send all of their customer service jobs out of the country. Therefore, the representative most likely does not speak clear English nor can he/she understand you clearly on top of the fact that they are instructing you over the phone in computer language you have no experience with. This means that if you happen to have the patience to sit and wait to get through to an agent and can understand him/her, you need to have enough computer knowledge to be able to explain your situation clearly over the phone to him/her and be able to perform the necessary steps he/she gives you to solve the problem. The fact holds true that you deal with a different representative EVERY time you call. This means that you can call once with a problem and call back that same day with the same problem and get a different representative with a completely different diagnosis and solution. Let’s not forget the fact that your customer service warrantee may not cover all of your computer problems.

When dealing with the Techies, you deal with a local team of qualified professionals that have a genuine concern for your computer problems.  Dealing with a smaller demographic allows us to spend more quality time with each and every customer. Our entire staff is trained with the knowledge necessary to cover all the services we offer. When you call to make an appointment, you can get at home service or we can service your computer on our premises. We deal with customers at all different levels of computer knowledge and treat each situation individually. By calling us instead of dealing with local corporate GEEKS or calling a huge corporation’s technical support number, you not only save yourself time and aggravation, you get the problem fixed right, at a reasonable price, with great customer service AND you will be supporting a local business.  We offer very competitive rates that vary based on individual issues and time.

When your computer is slow or you’re facing other technical difficulties,
let one of our trained technicians get you back to optimal performance.

Thank you!

Call for an appointment or for further information about Technical Support. 

Computer Support of the Hudson Valley
(845) 331-3787